Caroma 38 Inch 900W Electric Skateboard Longboard
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FREE SHIPPING ON ALL ORDERS · 3-9 DAYS DELIVERY
Specification:
| Color | Red Graffiti/Green/White |
| Wheel Material | PU |
| Board Material | 8 layers maple |
| Plug Type | US |
| Boot method | Auto power-on mode |
| Max Load | 330 Pounds |
| Max Incline | 25 degrees |
| Power | 450W*2 |
| model | 3 mode and speed (H-M-L) |
| Motor | Hub Dual-Motor |
| Battery | 5000Ah Lithium-Ion battery |
| Charging Time | 2 Hours |
| Max Speed | 25 MPH |
| Max Range | 16 miles |
| Wheel Size | 90mm |
| Board Size | 41.5 x 13.75 x 7.5 inches |
Main Features:
- [900W Powerful Dual Hub Motor] : Caroma 38" Electric Skateboard comes with 450W*2 powerful hub motors, that can adapt to diverse settings such as climbing hills, grass or riding inside the city with a top speed of 25 mph and range of 16 miles. With dual motors, it’s strong enough to climb a 25% steep hill.
- [Certified 5000mAH Long-Range Battery ] : Caroma electric skateboards adopted UL 2272 certified battery with a max range of 16 miles; A secured 36V, 5000Ah Lithium-Ion battery pack (battery included) which can be fully charged within two hours.
- [8-Ply Maple Deck & High-Grip Wheels] : This motorized skateboard is constructed of 8 layers of maple wood making to easily transport riders of up to 330lbs (150 kg); Durable, shock-absorbing 90 mm 85A PU wheels provide an unbelievably smooth riding experience.
- [3 Speed Modes Optional Wireless Remote] : Portable electric skateboard with intelligent wireless remote, switch freely- accelerate, brake, forward and backward, 3 mode and speed (H-M-L) for different needs. The wireless remote control can be quickly and easily paired with the skateboard, you can start your journey right away.
- [Strict Quality Check & No Assembly] : Come with completed profession skateboard, and we provide excellent after-sale service. We manufacture high-quality circuit boards, which have undergone rigorous testing before they are sent to you. For this board, we provide you with a 6-month warranty，which begins on the day you get it.
Package Cosntent:
- 1 x Electric Skateboard
- 1 x Charger
- 1 x Remote Controller
- 1 x USB Cable
- 1 x T Tool
- 1 x Plug
Note: Due to the difference between different monitors, the picture may not reflect the actual color of the item.
Pair instruction:
At the first step, the board and remote must be paired. Before starting, ensure the board and remote turn off, then turn on the board, press the power button for 5 seconds, the power button light will flash. Next turn on the remote,then press the pair button. The signal indicator will flash and the power button light will flash with same frequency, that means the paired successfully. At the last,press the joystick, forward to test the accelerate and backward to test the brake. After tested all functions and worked normal, you can start your riding.
Tips:
Please press and hold the brake button of the remote control while stepping on the skateboard, so that the skateboard will not slide forward when stepping on the skateboard, making it easier to stand and keep balance.
Safety Tips:
- Please take time to study and read the manual carefully.Particularly the safety instruction pages. We hope you will enjoy this product and have lots of fun with it in the future.
- Electric scooters are only suitable for urban and flat roads, not for off-road, downhill or extreme sports.Avoid driving on sand, gravel,mud, rugged ground. Do not drive on slippery ground, such as snow, ice or wet ground.
- Please wear some safety equipment when using it, such as helmet, gloves, elbow pads, knee pads, etc.
Shipping
Free shipping on all orders. There is no minimum purchase amount. Affected by Covid-19, there will be a certain delay in shipment.
PROCESS ORDERS
All orders will be processed within 1 working day and shipped within 1-3 working days.
Orders placed Monday through Friday will be processed within 24 hours of placing the order or the next working day. Orders placed Saturday to Sunday or holidays will be processed the next working day.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
SHIPPING TIME
Shipping from US/EU/UK warehouses, The delivery time is 9-12 working days.Shipping from CN（China）warehouse, The delivery time is 15-35 working days.
Shipping time might vary depending on location, shipment method and other factors.
The actual delivery date may be affected by external factors such as flight arrangements and weather conditions. Please refer to tracking information for the most accurate delivery date.
DELIVERY LOCATION
We only ship to the United States(excluding Alaska, Hawaii and overseas affiliated islands), Europe (EU countries) and the United Kingdom.Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
SHIPPING LOCATION
US Warehouse: only shipped to the US, for US plug products.
EU Warehouse: only shipped to the EU countries, for EU plug products.
UK Warehouse: only shipped to the UK, for UK plug products.
SHIPPING METHODS
We provide local FedEx, UPS, USPS, TNT, DPD, DHL Express, EMS, China Post shipping services to send packages to customers around the world.
Orders are shipped randomly, logistics cannot be specified, please make sure you provide the correct address at checkout.we cannot cancel the order or change the shipping address once the order has been sent.
In general, we will not be responsible for carrier delays or other transportation delays caused by epidemics, holidays, weather conditions, customs inspections, etc., or other reasons beyond our control.
SHIPPING COST
We currently offer Free Standard Shipping on all orders.
For some locations that are not covered by free shipping (if possible), we may not deliver or need to pay additional shipping costs.
In the case of free shipping, the shipping cost of the returned package will be borne by the customer.
SHIPPING INSURANCE
In order to ensure the safe delivery of goods, we offer two shipping insurance options. If a package is lost in transit, we offer insurance to help offset the cost and your claim will be considered in accordance with the terms and conditions applicable to your shipment.
Basic Shipping Insurance: $10. A $100 claim is available for lost packages.
Full Shipping Insurance: $20. After the package is lost, you can apply for a refund of the same amount of the goods or issue a replacement.
If you have purchased shipping insurance and your package is indeed lost or severely damaged, you must notify us within 30 days of the shipment being sent. If we review and approve your claim for a lost or severely damaged package, you will be compensated for the corresponding amount or issue a replacement.
DUTIES AND TAXES
We currently offer customs clearance duty free service for all orders.We offer the DDP (Delivery Paid) shipping method for orders from countries within our delivery range. This includes shipping, customs fees and import fees.
For all international orders, you will no longer be required to pay import duties, duties and related import taxes (if any).
Some countries require consumption tax on certain special categories or cross-border goods. Due to different tax rates in different countries, we are unable to pay the consumption tax for you, please pay the customer by themselves.
DELIVERY REMINDER
Orders with invalid/incomplete addresses will be put on hold for one to two business days. We will contact you via phone or email to confirm the address. If we do not receive your message within the above time frame, the order will be sent to the address entered. You are responsible for any additional costs that may be incurred by invalid addresses.
Rejected/Undeliverable Shipments: For shipments returned to us due to rejection or undeliverable, we will refund 80% of the product cost minus shipping (two-way). Service fees (maintenance, certification, etc.) are guaranteed but not refundable.
If the buyer initiates a credit card refund for a rejected shipment, the buyer agrees to pay all refunds and related fees incurred by us. Unless we make a mistake, shipping and handling fees are not refundable.
If your payment is processed by Paypal, please note that we only ship to the confirmed address provided by PayPal. Before you pay, please make sure your address in PayPal matches the address you would like us to ship to.
If in any case of some countries and regions, we can not ship to, we will also inform you accordingly by email after your purchase.
CHANGES OF SHIPPING
If you would like to change the model、color or size of your item, you must do so prior to your order being shipped.
Please note we are not responsible for any lost, stolen, or damaged items due to the actions or inactions of FedEx or any other parcel service.
If you want to return the package, you will be responsible for paying your own return shipping. Shipping is non-refundable.
When placing an order, please review your personal information (i.e. shipping address, phone number, email) carefully to avoid any problems or delays in receiving your order.
In most cases, packages will arrive within the estimated time of arrival. However, the actual delivery date may be affected by external factors such as flight arrangements and weather conditions. Please refer to tracking information for the most accurate delivery date.
For details on shipping methods, costs and lead times, please see the Shipping Policy page.
PACKAGE TRACKING
If you have registered an account with caromalife.com, you can track your order and shipping and handling information on your account.
You can check and track the delivery status of your order by visiting the official website of the courier company and entering the tracking number in the 'Check your shipment' box.
You can also use your order number to track your order here.
You can provide your contact number under the address selected during payment so that the courier company can contact you in the event of any unforeseen circumstances.
For more shipping information, please email ecaroma.service@gmail.com. We will get back to you within 24 hours.
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.